I've been working with incoming calls for most of my career. When a caller asks to speak to "someone in sales" they are trying to sell their product. This guy argued, demanded, insulted me when I said we don't take sales calls. He then asked be transferred to the head honcho. I did so, but he answered so I explained it to him. Boss said to block the caller.
I've been working with incoming calls for most of my career. When a caller asks to speak to "someone in sales" they are trying to sell their product. This guy argued, demanded, insulted me when I said we don't take sales calls. He then asked be transferred to the head honcho. I did so, but he answered so I explained it to him. Boss said to block the caller.