I got a call from someone claiming they were from Microsoft windows. They asked if I was the owner of this computer. Well gee....we own 3 computers!!! They didn't specify which one. They said they were getting error messages. I said well that's funny, I talked to Symantec on Sunday and spend 7 hours on the phone with them while they de-bugged the hard drive on one of my computers. We've not had any problems on the others. I ended up almost screaming at them because after I told them I wasn't having any problems they insisted I was. I felt as if they thought I was an idiot. I really got mad. They didn't identify themselves as a proper representative would, and they didn't ask for us by name, which someone who owned Windows would since our computers are registered by name. I told them if they call back I'm reporting them.