Carrie,
Portfolio is well known for calling people like this and they do not care if you owe or not. This is why this company's is constantly being sued for violations of the FDCPA and TCPA laws. You can invest in a call blocking device, they run around 60,00 and you can block them, but your better off keeping a notebook of the calls along with any and all messages, also recording them if you speak with them. Check your states recording laws first, some states require you notify them they are being recorded.
State recording phone:
http://www.pimall.com/nais/n.tel.tape.law.html
Follow the steps in what you need to know and send them a cease & desist letter via the US mail, return receipt or certified.
http://800notes.com/arts/Jb8EW-eDhQA/harassin ... ou-need-to-know
See Residents post here also:
http://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
http://800notes.com/Phone.aspx/1-319-242-7350
To File complaints FDCPA/TCPA violations:
Your State Attorney General
Their State Attorney general
www.naag.org (you can find your state AG at this link).
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
The BBB
If the calls continue, file those complaints and seek a FDCPA/TCPA attorney..
WOW - look at this - there are 3 long pages of complaints on 800notes.com about this one phone number that Portfolio Recovery uses. I wonder if we could see all the total complaints against this one company name. Maybe hundreds or thousands.
My life is a living daily spam phone call hell, and I can't get out. When will this harassment end? The last several weeks have gone like this:
04/10/13 Wednesday at 5:12pm, called from 412-235-6111 using caller ID "PORTFOLIORECOVE". Location: Pennsylvania (Pittsburgh). 800notes identified as Portfolio Recovery Associates.
04/10/13 Tuesday 11:43am, called from 713-955-9266 using fake caller ID "UNASSIGNED". Location: Texas (Houston, Pasadena) 800notes identified them as "United Recovery Systems".
04/09/13 Monday 6:3pm, called from 713-955-9266 using fake caller ID "UNASSIGNED". Location: Texas (Houston, Pasadena) 800notes identified them as "United Recovery Systems".
04/08/13 Monday 9:43am, called from 281-901-6993 using fake caller ID "Private caller". Location: Texas (Baytown, Houston, Missouri City). Because of prior history of other numbers that are very close (like 281-901-6996, 281-901-6998, 281-901-6994) and same location, this is "United Recovery Systems"
04/04/13 Wednesday 4:53pm, called from 800-521-3236 using fake caller ID "TOLL FREE CALLE". 800notes identified as Client Services, Inc.
04/04/13 Wednesday 3:43pm, called from 800-772-1413 using fake caller ID "TOLL FREE CALLE". 800notes identified as Portfolio Recovery.
03/29/13 Friday at 8:40am, called from 713-955-9268 using fake caller ID "UNASSIGNED". Location: Texas (Houston, Pasadena). 800notes identified caller as "United Recovery Systems".
03/28/13 Thursday (2nd call) at 7:58pm, called from 909-912-7400 using caller ID "ARS". Location: California (Anaheim, Chino, Diamond Bar). 800notes identified as a "ARS National" which is "Associated Recovery Systems"
03/28/13 Thursday 8:36am, called from 281-901-6996 using fake caller ID "Private caller". Location: Texas (Baytown, Houston, Missouri City). 800notes identified as a "URS". Easy to deduct that "URS" is "United Recovery Systems"
03/27/13 Wednesday (3rd call) at 6:53pm, called from 832-379-5404 using fake caller ID "Private caller". Location: Texas (Baytown, Houston, Missouri City). 800notes identified as a debt collector. From clues we know this is "United Recovery Systems".
03/27/13 Wednesday (2nd call) at 5:44pm, called from 412-235-6111 using caller ID "PORTFOLIORECOVE". Location: Pennsylvania (Pittsburgh). 800notes identified as Portfolio Recovery Associates.
03/27/13 Wednesday 1:27pm, called from 800-772-1413 using fake caller ID "TOLL FREE CALLE". 800notes identified as Portfolio Recovery Associates.
03/26/13 Tuesday 3:35pm they called from phone number 281-901-6998, using fake Caller ID: "Private Caller" . 800notes identified them as United Recovery Systems - Debt Collector and/or NOVOLINKCOMM
03/25/13 Monday 12:54pm, called from 713-955-9266 using fake caller ID "UNASSIGNED". Location: Texas (Houston, Pasadena) 800notes identified them as "United Recovery Systems".
03/23/13 Saturday 5:11pm, called from 800-772-1413 using fake caller ID "TOLL FREE CALLE". 800notes identified as Portfolio Recovery.
03/21/13 1:55 pm, they called from 909-912-7400 using fake Caller ID "Out of area". 800notes identified them as "ARS National", which is "Associated Recovery Systems" (Collections).
03/21/13 9:55 am, they called from 713-955-9267 using fake Caller ID "UNASSIGNED". Location: Texas (Houston, Pasadena) 800notes identified them as "United Recovery Systems".
03/20/13 they called from 281-901-6994 using fake Caller ID "Private Caller". 800notes identified them as "United Recovery Systems" from Houston Texas.
03/19/13 they called from phone number 713-955-9269 using fake Caller ID "UNASSIGNED". Location: Texas (Houston, Pasadena). 800notes identified as UNITED RECOVERY
Later 03/19/13 (2nd call) they called from phone number 713-955-9263, using fake Caller ID "UNASSIGNED". Location: Texas (Houston, Pasadena). 800notes identified as United Recovery
Later again (3rd Call) 03/19/13 they called from phone number 800-772-1413, using fake Caller ID "TOLL FREE CALLE". 800notes identified as Portfolio Recovery
Later again (4th call) 03/19/13 they called from phone number 281-901-6998, using fake Caller ID: "Private Caller" . 800notes identified them as United Recovery Systems - Debt Collector and/or NOVOLINKCOMM
This is the way they work. Using different phone numbers, using fake Caller IDs.
I don't have any outstanding debts! NONE.
This insane and continuous calling to me, who has no outstanding unpaid debts, is NOT profitable to these companies, and serves no purpose other than to violate the FDCPA. So why do they never stop calling? Why do they call for days, months, years, without stopping? They should call people that don't pay their bills, credit card and loan payments.
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Dear United Recovery Systems, URS, NOVOLINKCOMM, Portfolio Recovery, ARS, Associated Recovery Systems, CS, CSI, Client Services, Inc.,
My call logs illustrate how you are working together in harmony to conspire to harass and abuse me by making my phone ring continuously by using fake caller IDs, various company names, and numerous none ending list of phone numbers.
Current history of my calls from you are establishing the fact that you are FDCPA VIOLATORS - THE FAIR DEBT COLLECTION PRACTICES ACT
As amended by Public Law 104-208, 110 Stat. 3009 (Sept. 30, 1996) (http://www.ftc.gov/os/statutes/fdcpa/fdcpact.shtm)
§ 806. Harassment or abuse [15 USC 1692d]
(5) Causing a telephone to RING or engaging any person in telephone conversation REPEATEDLY OR CONTINUOUSLY WITH INTENT TO ANNOY, ABUSE, OR HARASS ANY PERSON AT THE CALLED NUMBER.
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The more you repeatedly and continuously ring my phone, the better case I have against you in a court of law. I hope the FTC nails you, because I am very tired of your daily calls.
File complaints at: http://www.fcc.gov/complaints
I just recently got the phone number I have and have been bombed by this number and many other collection companies. On the rare occasion there is a live person, they are always asking for people I've never known. I also think a part of the problem is that the phone companies recycle numbers too fast nowadays. Also get a lot of calls from regular people looking for people I've never known. It's probably at least 10 different names by now. Unfortunately the Do Not Call list is not as effective as they play it off to be. It's all very frustrating to say the least!