Ha.. I think its a big freakin joke.. Can we say scam! This same number just called me this evening telling me that my order is in to come pick it up. They had my name and my husbands. They said it was an in store purchse and that it was already paid for! Not that I would care to take them up on that offer for a free (already paid for so they say) fridge, stove, micro, dishwacher etc BUT I live 5+ hours away... (they said they are in Murrysville PA (sp?)) Yeah in store purchase my butt!!! Good luck everyone!! :)