These people keep calling my house about three or four times a day and I don't pick up. But one day I decided to pick up and say hello may I help you, The company hangs up. I don't know who this company is. I hope they stop calling!
I received a call from "Dan", PNC. I was late on a business loan payment for a few days and he demanded payment immediately. I told him to wait a few days until I get paid for outstanding invoices. He informed me he knew I had the money in the bank. He not only told me the balance of my business checking account, he told me the balance of my joint personal account. I asked how he knew these amounts as he was in the "loan" department. He informed me he was a PNC employee and he had access to all my financial information. I am looking for a new bank.
They have called me 3 times in two hours today about a loan. The payment was due 3/14 and it is only 3/18. WTF? I am going to take my business somewhere it is appreciated and understood.
My feelings exactly. I received another call today from a female. REALLY RUDE. I told her that both last month's and this month's payments were made, but she insisted on knowing the reason I was late and wanted to verify my address. 'ARE YOU STILL THERE??" As if I took off in the middle of the night. I have been a customer for 25 years. Doesn't that count for anything? Then she told me she was marking my file as being "Uncooperative" as I refused to answer her questions. What did she eat for breakfast? Rusty nails? I am looking for a new / better bank.