You should.they are hackers.it's not the kohl's department .they are calling to get personal information like your social security number or account number .shame on them :(
It is scam.they are hackers. They are trying to find your social security numbers and your account number.so please confirm with store first.never give your information on phone like that. With your information they find out who you have service with .and they can hack computers too.it happend with me they hacked my computer and ip address and also a modem.so they can see the computer screen .there are alot of hackers like these in Canada also..alot of people committed suicide because of these kinda hackers.i read in newspaper .they hack computers there web cameras.cell phones.so be careful..im trying to help :)
It's fraud company.don't give them your social security number or your account number.they can be hackers.and when you get calls like that please confirm the number with store first :)