So much for the FTC shutting down "Rachel". Looks like they have more work to do to put a real stop to these illegal robocalls! The one that called me today didn't leave a message.
These people have been called me at least a dozen times over the course of several weeks. Usually when I answer and choose the prompt that is supposed to connect to a "customer service" representative, I hear a click followed by a busy signal. Today, I was connected to a recording, a tweak to the scam, I guess, announcing that I was number eleven in queue to speak to a rep. In a few seconds, I was number seven, then number four, and within about a minute a guy came on the line. I asked him the purpose of his call and he said, "I'm giving you a chance to lower the interest rate on your credit cards." When I asked, "Who do you represent?", his reply was "Visa, Mastercard, and Discover." Then I said, "No, SPECIFICALLY, who do you represent?", and he hung up. I called the number back, 415-325-6637, and was presented with an automated prompt menu, press one for a customer service rep, two to be removed from the call list, a third for something else, I can't remember. Of course, I chose prompt two, and then a recording was played that stated my number had been removed from their list, and that I would not be contacted again, although it could take up to forty-eight hours to take effect. We'll see. I'm thought the "Do Not Call" nationwide registry that I renew every few months should have prevented these scammers, and I intend to report this number to the site, though I'm sure they must have already received numerous complaints.
They've called several times from 'Card Holder Services'. Say press 3 to be removed which hasn't worked. I'm on a do not call list and this doesn't stop them.
It's a SCAM. They don't adhere to the DNC list and the government can't do anything to stop them because they're constantly changing numbers. If you answer the phone, or call them back, you're telling them that your number is "live". As soon as you do that, they start selling the numbers to other scammers. DON'T ANSWER THE PHONE IF YOU DON'T RECOGNIZE THE NUMBER.