Who called from 4163671753

The company is Credit Control Central Inc, owned and operated by Mr. Don Vance. It has 1-4 employees (Mr. Vance and his secretary), nets less than $500 000 per annum, and is located at 465 King St. East #1900, Toronto, M5A 1L6. Mr. Vance is operating in contravention of Ontario Regulation 103/06, an amendment to the Ontario Collection Agencies Act, specifically the amendment to Section 22, subsection (6), point #6, as can be found online.

http://www.e-laws.gov.on.ca/html/source/regs/ ... gs_r06103_e.htm

Any persons who have been verbally abused, threatened, or harassed by Mr. Vance are advised to first send a letter by registered mail complaining about his behaviour at the CCCI address given above, requiring him to cease and desist. If the behaviour continues, complaints can be directed toward the Ministry of Consumer Services in writing or online - although online complaints will require the same documentary evidence (ie a copy of your previously delivered registered letter) as for a complaint made in writing.

http://www.sse.gov.on.ca/mcs/en/Pages/Complaint_Steps_to_File.aspx

There is no excuse for Mr. Vance's contravention of the Ontario Collection Agencies Act - OR 103/06 was passed in 2006. If he continues to harass people over the phone, I recommend that you begin to record your calls with him, being sure to notify him at the outset of the call that the conversation "may be recorded for quality assurance purposes." After the appropriate steps have been taken with the Ministry, it will be much more straightforward to implement measures through private civil litigation that bring Mr. Vance and his unfortunate public relations problem to heel.

Have a wonderful day.

Mr. Don Vance may have since moved his company to

1439 Kingston Rd
Scarborough GTA, Ontario
M1N 1R4

http://www.bellpages.ca/company/credit-control-central-inc

It appears that he has retained the same phone number.

The name is in fact Mr. Don Vence. He works with Janet Wigle-Vence.

The business license can be searched at the Consumer Protection Branch here using file # 4401667.
http://www.consumerbeware.mgs.gov.on.ca/esearch/start.do

CREDIT CONTROL CENTRAL INC
Collection Agency
4401667
1439 KINGSTON ROAD
TORONTO, ON M1N 1R4  
(416) 367-1753
(416) 367-1825
[email protected]

Note that Don Vence and CCCI are not registered with the Ontario Society of Collection Agencies.
http://www.oscagencies.com/members.php

Don Vence has a LinkedIn profile.
http://ca.linkedin.com/pub/don-vence/33/0/651

Current
President at Credit Control Central Inc. 1995 – Present
Vice President at Wigle Vence Paralegal Services January 1995 – Present

Past

President at Don Vence Consultants December 1995 – June 2012
Ontario Sales Manager at Equifax Canada 1990 – 1995
Sales Manager at Creditel of Canada 1973 – 1990

Also has a 411.ca listing.
http://411.ca/person/profile/35502145?qid=1340824899.2827

416-698-9912
19 Haig Ave
Toronto, ON
M1N 2W2

The house at 19 Haig Ave in Toronto is pictured here courtesy of Google Maps.
http://www.allhx.ca/on/toronto/haig-avenue/19/

Janet Wigle-Vence is listed on the Paralegal Society of Ontario website.
http://www.paralegalsociety.on.ca/index.php?o ... file&user=10009

licensed P1 regulated by the LSUC
Wigle Vence Paralegal Services Professional Corp
1439 Kingston Road
Toronto, ON
M1N 1R4
416-690-9445

Specializing in Ontario Small Claims Court Actions for Commercial Collection and Debt Recovery.
Extensive multi-industry consulting, business and financial management background.

Her picture is also on the same website.
http://www.paralegalsociety.on.ca/index.php?o ... d=108&Itemid=94

Janet also has a LinkedIn profile.
http://www.linkedin.com/profile/view?id=32987 ... erHN&trk=skills

Current
Licensed Paralegal, President at Wigle Vence Paralegal Services Professional Corporation
Director and Treasurer emerita at Paralegal Society of Ontario
Vice President, Finance at Credit Control Central Inc.

Past
Self-employed Business Management Consultant / Legal Office Manager, Paralegal
Management Consultant at IBM Canada Ltd
Multiple roles at IBM Canada Ltd

Education
University of Waterloo

Summary

In 2008 I became one of the 1st paralegals licensed by the Law Society of Upper Canada to provided legal services in Ontario, the first jurisdiction in North America to licence non-lawyers to provide legal services. I specialize in Ontario Small Claims Court actions for commercial clients seeking to recover their receivables. I am a member of the Paralegal Society of Ontario. I have been on the Board of Directors since 2008, and am presently the Treasurer of the PSO.

I hold 2 degrees from the University of Waterloo (B. Architecture, B. Environmental Studies) and have 8 years of experience in that field. I worked for IBM Canada for over 20 years in positions requiring project management, business process and financial management skills. My last 7 years at IBM were spent as a Managing Consultant responsible for a specialized offering focused on the front-end analysis stages of software enabled business transformation projects.

After leaving IBM Canada in 2005 I worked as an independent business consultant and became involved in the paralegal profession as the manager of a small Legal Department at a collection agency specializing in commercial collections.

BUSINESS BACKGROUND
30 years of diverse multi-industry business experience. Broad knowledge of sales, services, distribution, procurement, inventory, manufacturing and finance processes. Client & goal oriented; recognized as a consummate professional; organized & disciplined; analytical & pragmatic; articulate; a tactful straight talker. A strong leader, communicator & facilitator. Extensive project & program management experience. IBM certified consultant with numerous personal achievement and team success awards.

Demonstrated professional / managerial skills include:
• Process / Procedure Design / Cross Functional Integration
• Strategy / Operations Alignment / Enterprise SW Selection
• Financial Planning and Management
• Project & Program Management
• Coaching / Team Building
Specialties

Paralegal Services - Ontario Small Claims Court. Commercial Specialization - civil litigation for accounts receivable recoveries up to $ 25,000.00.
Broad industry experience with deep expertise in Design/Construction, Manufacturing and Distribution, Truck Transportation, Professional Services and Solicitors accounts.

*****

Mr. Don Vence should not harass people over the phone.

How and where to make a complaint.
http://www.sse.gov.on.ca/mcs/en/Pages/Complaint_Steps_to_File.aspx

Ontario Regulation 103/06
http://www.e-laws.gov.on.ca/html/source/regs/ ... gs_r06103_e.htm

Does any one know the full name of "Frank" the employee from this company, credit control center inc.
This man Frank has repeatedly violated the laws stated under regulation 103/06 of the collection agencies act. He faces a revoke of license very shortly and there are number of investigations on him currently. I have personally been attacked by this incompetent, uneducated mobster imitator who has also breached the privacy act in front of members of my family who were not permitted to be spoken to about the subject. In fact he called and threaten my little brother who was 14 and truly terrorized him over the phone. The police along with the ministry of consumer services are on investigating this issue. Its petty that someone so shallow minded and negligent would make all of these mistakes and still refer to them selves as a professional. Anyone who does have a complaint on this company and Frank do not hesitate to follow the link above and file the complaint. Just make sure that your complaint has some ground based on the laws on the following web page; http://www.e-laws.gov.on.ca/html/source/regs/ ... gs_r06103_e.htm

I just received a phone call from this number and the person on the phone was literally screaming at me throughout the call, hurling insults and threatening me physically. If he ever calls again I will make certain to record the call.