If Charter Communications wants to hire me, they can either accept my application (if I apply) or call me directly. I don't deal with 3rd party, outsourcing companies which are nothing more than glorified temporary positions without any true guaranteed work.
Further more, those personal profiling questionnaires you use are a waste of time and resource. Half the time the "right answers" can be Google'd and should not be substituted for a real person interview.
For the record, as a manager when we depended on that same process, the people who the "computer" told us was qualified often ended up out the door before most of their co-workers could remember their names. As compared to the people we hired without the computer system.
And finally, as a pet peeve... One of your questions in your automated system is very flawed. If you ask me if I'm a thief and I answer honestly, no. The next question asking me if the value of stolen goods was between 10 - 20, 20 - 50, 50 or more, seems like admitting you are one no matter what you reply because there is no ZERO option.
The company who is calling people is called, "The Right Thing". They claim they to be an ADP company. Their website is www.rightthinginc.com
Recruiter for Ricoh (a technology company). It is legit at least in my case, I had scheduled an interview and the recruiter/representative called me with that #