I have told the one representative who has had the courtesy to speak when he called that I am not the person he was looking for and that he was calling a company issued cellphone but he still calls again and again.
If only it were that simple! EVERY TIME you call from this #, you hang up right away, and every time I call back there is no answer. Toll free home depot line claims no knowledge of your existence. Hope you and everyone else that works at this call center gets whats coming to you.
Legitimate? Nope. It's bogus. If your call connects you with a human, they claim you're $xxxx dollars behind on a CITI-Bank branded customer charge account. You MUST pay immediately. You MUST give them a Visa/MC account number or the digits off the bottom of one of your personal checks, immediately during that call. A couple of months ago, the scam was paying immediately on an alleged overdue cell-phone account, also bogus. I got them to stop by holding the phone in the air and yelling into the room, not the phone, when they called "Hey everybody, I got one of those scammers on the line that was on that Channel 7 Special on computer scams & identity theft. I'll put him on speakerphone so you all can catch a bit of this guy". Then I told him to talk slower for me. He promptly hung up.
27 calls from this number in 24 hours.... I called back and they asked me for my account number.. I don't have one I replied and I said 27 calls in 24 hours is a little much don't you think? He than asked for my phone number which I gave him and then he asked for my name. I said, if I don't have an account why would I give you my name. STOP CALLING.......