For the past two weeks, I received calls 6 times from this number. Never answered any and call never leave messages. I am pretty sure this another scam or marketing call by reading others comments.
I agree. I'm not sure if this is a telemarketer, or more likly Primeria trying to up your insurance rates if they get you to admit any chronic conditions. The "nurse" tried to convince me she was local and knew the neighborhood, and was there to help, but alarm bells when off when she said this was call was being recorded and started asking about any health conditions (e.g. high blood pressure, overweight, etc.). It seems like all her info was coming off of older claims and was incomplete.
Comments with the > in front of it are from a posting at http://800notes.com/Phone.aspx/1-443-430-7201/3
Some genius from the company is attempting to legitimize these irritating calls!
>Most people seem to be agitated by the company's use of an autodailer
>and/or not having any previous relationship with the particular service
>company calling. The calling company, service and substance, however,
>appear alright and polite.
What posts are you reading? No, most people are agitated by the repeated calls and the continuous denial of being unable to be removed from the list. (A list given to this company by a hospital or health care provider via bc/bs)
The area is a little "grayed" on the previous relationship part since healthways is masking the "relationship" the patient had (through no fault of their own other than going to the doctor for care) with bc/bs and NOT healthways. So, no real relationship exists, but your company somehow seems to think one does.
No, the calling company, service and substance have no appearance of being "alright or polite" whatsoever. No rapport has been established with the potential customer (mark) other than a random, unsolicited phone call which, on the surface is shady in the first place, but is even more called into suspicion when "the company" can't even identify itself as an organization which is not bc/bs.
>I let the first call go like I do all calls the number of which I don't
>recognize. Actually received a voicemail message explaining that they
>were providing an education service for BC/BS. So when they called
>again, I answered.
Yeah, right. You are absolutely convincing me from this paragraph that you don't work for healthways and are just another random "client" who has no connection or vested interest in this organization. If there is even a hint of truth to this, there are plenty of Nigerian scammers who would love to find a person like you!
>Had a nice civil conversation. The woman knew a lot about my medical
>history, i.d. info so I felt comfortable chatting.
You were not alarmed or appalled about the unauthorized sharing of your medical history with a complete third-party company? You didn't question how she got you medical history? You didn't ask for her credentials or qualifications? You just decided that chatting about your medical issues with a complete and utter stranger was perfectly acceptable and ok huh?
>Said she was with
>BC/BS (didn't make clear she was with a separate
>company, but, heck,
>that's o.k., she apparently is working at the >behest of BC/BS). They
>provide education on health conditions >indicated by submissions to
>BC/BS. Fine, I said, always interested in
>learning more.
So, first the woman lies to you and says she is with bc/bs then (somehow) you find out that she isn't but then, since she works at the "behest" of an insurance company it becomes perfectly logical to establish a personal and business relationship with her. Then, to make matters even clearer, it is ok to engage in this because she received the information via a submission which may or may not have been granted for dissemination by the patient but since its for "education" on health conditions its perfectly understandable. Uhhh, OK, fine, lets move on.
>Gave me a BC/BS (?) number for a health risk appraisal over the phone
>(hra's are something everyone should do - didn't take BC/BS's so don't
>know if it's good - have taken another good one online)(check out
>thehealthierpeoplenetwurk org for a link). Was told a nurse would
>call me with more info on my condition and I would be receiving info via
>mail (at my address BC/BS has). Fine. Seems solid and legit service.
Wow! you are impressing with all the jargon. What happens if someone doesn't want an "hra" over the phone, or doesn't want to discuss their medical condition with some stranger representing a company who's sole purpose is to determine the patients medical liabilities to the companies bottom line and who fronts a third-party to masquerade as a patient advocate only to receive further data which could potentially raise the rate the patient is currently paying or subject him/her to outright cancellation? What about that?
>The main gripe here seems to be with the calls being unwanted and the
>use of an unanswered autodailer. Final note, I am cautious here because
>I don't trust BC/BS not to use any info I give over the phone as a
>reason to jack up my insurance premium.
This is basically a repeat of the drivel from your first paragraph. It has nothing to do with an auto-dialer and everything to do with not being harassed by unwanted and unsolicited phone calls from a company with questionable motivations in the first place.
That's absolutely not true. They are indeed registered nurses. They are very limited in what they can talk about until they verify that you are the correct person they're trying to contact. They don't actually work for Premera or Regence, they're business partners just like Medco or VSP, so that's how they get your information. The whole point is to give you information and advice on managing chronic health conditions. If you really don't want the help, and they're still calling, call your health insurance company and have them request your name to be removed and complain. But don't spread misinformation that they are telemarketers, because they aren't. They aren't selling anything. Sheesh.