Wow, you're just a sorry piece of crap that apparently can't read. With that attitude you must be a staunch republican, in the mortgage business yourself, or worse...both.
I keep getting calls from these guys at 8:30 at night and they are in Texas so that means it's 10:30 pm there. I never had a mortgage but my mother did with them and she died back in august and all we did as a family was inform them she died and told them to take possession of the house as nobody in the family was interested in it and she died with no will. they obviously dont get the fact that shes dead otherwise they wouldnt keep asking for her after they already have her death certificate! IDIOTS.
My mortgage was recently acquired by Nationstar and my payment is due on the 1st and I have a 16 day grace period. The one time I called them back, only because they left a message saying they had a special offer for me, they began pressuring me about when I was going to make my payment. I said "I have a 16 day grace period" to which they replied "That doesn't answer my question." I said "Well then does this?" and hung up. I made my payment before the 16th and will continue to pay before the 16th because it is not late until the 17th. I now don't answer the phone unless I know who it is.
THESE GUYS ARE THE WORST EVER. I TALKED WITH CUSTOMER SERVICE, THAT'S A JOKE, INQUIRED WHY THEY WERE NOT TALKING MY PAYMENT OUT OF MY ACCOUNT. D DON'T EVEN HAVE CHECKS FOR THIS ACCOUNT! DIRECT DEPOSIT IN, DIRECT WITHDRAWL OUT--NOT WITH THESE GUYS. TEN REGISTERED LETTERS ON OVER DUE PAYMENTS. FINALLY SOMEONE HAD THE SMARTS TO SAY, OH WE'RE NOT A BANK AND CAN'T ELECTRONICALLY TAKE IT OUT OF YOUR ACCOUNT MOVING BACK A CENTURY, I KNOW I HAVE CHECKS AND MAIL IN MY PAYMENTS. WHAT JERKS!!