This was a legit call to let me know that my domain renewal payment had failed. My CC had recently been replaced, so the GoDaddy renewal failed. I gave them my CC number, the domain was renewed, all is good.
I'm not sure why some are calling this a scam. Could there be someone using CID spoofing using this number???
Just got a call from this number. The guy told me my website expired yesterday with godaddy and that they had trouble renewing it. Well my website is NOT with godaddy and isn't set to be renewed until 2011! He called me at WORK which is a number I never use with regards to my websites (seperate business) and he knew what my web address was called. He told me my credit card had probably expired and asked to verify my postal code, which I tried to, gave him my most recent two (stupid, I know) and he didn't have them in his system, at which point he asked for the pin for my account which I don't have. He was very persistant in trying to get a pin out of me but since there isn't a pin associated with my account I just told him that I couldn't remember it (I was very suspisious at this piont) and that I'd fix whatever was wrong with my account through the website. Of course, when I went to my webhost's website everything there was as it should be. I am pretty freaked out though, how did they get my work phone number???!
This was a call from GoDaddy about my hosting not renewing - I renewed my domain but goofed up and the hosting slipped through the cracks somehow. This call was TOTALLY legit. I gave my zip code when he called and he gave me my OWN credit card number, the last 4 digits of the one I'd used to renew my domain name, and everything else I asked for about my account (my domain name, my account number, even my password hint!). I was at work, so I said I'd call back to renew, and the guy said when anyone calls back they have to use their PIN or last 6 of a credit card. If you'll notice, when you call GoDaddy directly, they ask for that too.
To them referring to themselves as "Billing," and not GoDaddy when you call - call GoDaddy directly with the number from the website, until you are in the account they NEVER say they are GoDaddy.
Personally, I'd rather call this expired billing department and get someone right away than call the tech support number and wait on hold for 15 minutes!