If you thought it was a bogus call (you "never" had an account with GoDaddy) no this, if you have bought a domain with hundreds of different domain providers, odds are GoDaddy provides the service. They are required not to give out specific company info until you have either validated into your account or you mention a company name. Go Daddy says they are one of the largest hosting providers because all the companies that provide service through them also count towards their numbers. There are some ways to tell a Go Daddy Reseller but not all are the same. This is how they get conservatives to buy from them.
Valid call. I hadn't picked up or returned the call (I verify all unknown numbers on this site first) but I did just update out of date credit card information on GoDaddy.com's website yesterday as the card had expired. Based on the other messages posted on this forum, it makes perfect sense that they would be calling to inform me the renewal payment lapsed on the first attempt. Since I got confirmation last night that the credit card update was successful and the domain has been renewed, I won't bother calling back.
THIS COMPANY IS NOT "GO DADDY" They use Go daddy's name without permission to sell you their [***]!!!! BEWARE !!!!
This number is from VERY SNEAKY SCAMMERS and is associated with competing domain registrars. All the entries here that say it is legitimate are most likely written by the same scammers. Don't believe them!
Here are the exact words of the voicemail I got from this number: "Hello, this is Larry. I'm calling from GoDaddy because we have a problem with the billing for your account. If you would like for your services with us to remain active, please call. The number is 480-366-3333. Thanks."
Since I am a customer of GoDaddy, I called the real billing account number (480-505-8855, which is listed plainly on GoDaddy.com) several times. Each time, the representative said there was NO PROBLEM with my billing or any of my services, and they didn't recognize the 480-366-3333 number. Nothing was up for renewal. We actually just ordered another service the day before, and I could see that payment was properly processed and cleared from our bank the next day.
This call NEVER leaves a message. This call never lets the phone ring more than twice. I am unable to answer fast enough for them. They call more than once a day, but leave no message. The caller ID has no indication that it is in any way affiliated with GoDaddy, and when I return call to that number the call is answered by a "company" I have never heard of. The agent who answered the phone wants to know my name... ok, no problem, then they tell me that I need to provide my GoDaddy security code.
I asked how I could get them to stop calling and the agent becomes short and arrogent telling me that "if I would supply them with a secret code then they could alter my account and fix this." THIS IS AFTER A RECORDING THAT TELLS ME THAT OPERATORS DO NOT HAVE ACCESS TO ACCOUNTS.
Had the caller ID said GoDaddy I may have been more receptive, or if the phone were answered "GoDaddy", I may have been more inclined to believe the call was legit.
IF YOU HIRE A COMPANY TO CALL FOR YOU, HAVE THEM LEAVE A MESSAGE.
At this time, I am seriously considering cancelling all services and moving to another hosting company.
I have been a customer for years and expect a response to this in a timely manner.
Are you freaking nutz? Conservative? Yes, I thought the call was bogus, and my accounts (9) are being closed today. The calls are a pain in the [***], they leave no message. Being an x- godaddy employee shows how fuck3d up the company has become. No wonder you don't work there anymore.