Just got a call from a 515-327-4429 # from des moines, IA (1st time). I hung up as soon as it asked for permission to accept call so didn't get to find out what the call is about.
It's ridiculous that a financial institution of this size cannot figure out how to create a website that has the information people need to pay their bills online. Most places want you to go paperless, this company makes that impossible. If you are someone who travels alot, it does you no good when you are out of town and your statement is sitting in your home mailbox. I also agree that their method to try and get people make a payment is inefficient and rude.
They call me about once a day, usually some time between 11 am and 3 pm. I had a home loan with Wells Fargo, and I fell behind in my mortgage payments. So, the calls started last August and have not stopped. But, 2 weeks ago, I sold my home via short sale and they have been paid back. Still, the [***] keep calling me. Thankfully, my Uniden home phone allows me to block any phone numbers that I wish to block. I blocked that phone number, so they can't get through. They keep trying though. Pricks.
I think I will just go back to the appliance store that chose to use WF and let them know how horrible they are. They even have horrible people in their local office. Must be a hiring policy. I'm thinking maybe I should post some constructive criticisms on their facebook page and tag everyone on my friend list.
Wells Fargo financial is pathetic! Calling at all hours. My account is current, and paid monthly. I have a 12 month payoff, then no interest attached to payoff. I am right on schedule, so stop calling! If it is not paid within the 12 months, attach the interest.
We try to keep up with Wells Fargo on our loan that we got to put in a new furnace and air conditioner, but they make it impossible! Even if we pay on time, at the same time, every month, SOMEHOW our minimum doubles and we end up with late fees. One month, we did pay a day or so late but we were told how much to pay and we paid it, then on the next bill we had SEVERAL late fees and when I called they said that we paid all but $4 on our bill, WE PAID WHAT WE WERE TOLD TO PAY!!! This company is absolutely horrible! I'm seriously thinking about just taking out all of my savings and getting this damn thing paid off just so I don't have to deal with these people. My husband called to get this resolved the other day and they hung up on him!