They called and left a message, to call another number and speak with them regarding a matter with my wife. I called back and someone, who gave his name pretty quick and fast, answered the phone. He quickly began to give me the details about a bank loan and payment options. I felt pushed to provide a payment method.....to him.
This person has been calling and leaving the same messages as the above comments.
They have also called from 1-713-490-3102
called left message they had a file on the person they were looking for and the person should contact them or have their attorney contact them. they never identified who they they were. the exchange is for california we are in eastern pa. i am assuming it is a shady collection agency.
I got the same thing. They were looking for someone called Lauren? or something like that, and said they should contact them or my attorney should. I didn't answer, but it was automated and they left a voice mail.
They called and left a message, to call another number and speak with them regarding a matter with my wife. I called back and someone, who gave his name pretty quick and fast, answered the phone. He quickly began to give me the details about a bank loan and payment options. I felt pushed to provide a payment method.....to him.
This person has been calling and leaving the same messages as the above comments.
They have also called from 1-713-490-3102
These people keep calling me they won't give me their address to sent them a certified letter, just keep saying I owe them money and they are going to collect it one way or another. They also keep calling my daughter after being told by her not to call again.
This Business is not BBB accredited
Alexander and Stefano
Phone: (716) 402-5939
Post Office Box 704, Kenmore, NY14217
http://www.alexanderandstefano.com/
F on a scale from A+ to F
Factors that lowered the rating for Alexander and Stefano include:
BBB does not have sufficient information to determine how long this business has been operating
26 complaints filed against business
Failure to respond to 26 complaints filed against business
16 serious complaints filed against business
BBB does not have sufficient background information on this business
The BBB requested additional information from Alexander and Stefano, regarding the nature of their business, because it is unclear from their website description. They did not respond to the Better Business Bureau.
Additional Information
BBB file opened: February 08, 2012
Business Category
COLLECTION AGENCIES
The Federal Trade Commission (FTC), the nation's consumer protection agency, is warning consumers to be on the alert for scam artists posing as debt collectors. It may be hard to tell the difference between a legitimate debt collector and a fake one. Sometimes a fake collector may even have some of your personal information, like a bank account number. A caller may be a fake debt collector if he:
is seeking payment on a debt for a loan you do not recognize;
refuses to give you a mailing address or phone number;
asks you for personal financial or sensitive information; or
exerts high pressure to try to scare you into paying, such as threatening to have you arrested or to report you to a law enforcement agency.
If you think that a caller may be a fake debt collector:
Ask the caller for his name, company, street address, and telephone number. Tell the caller that you refuse to discuss any debt until you get a written "validation notice." The notice must include the amount of the debt, the name of the creditor you owe, and your rights under the federal Fair Debt Collection Practices Act.
If a caller refuses to give you all of this information, do not pay! Paying a fake debt collector will not always make them go away. They may make up another debt to try to get more money from you.
Stop speaking with the caller. If you have the caller's address, send a letter demanding that the caller stop contacting you, and keep a copy for your files. By law, real debt collectors must stop calling you if you ask them to in writing.
Do not give the caller personal financial or other sensitive information. Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know whom you're dealing with. Scam artists, like fake debt collectors, can use your information to commit identity theft – charging your existing credit cards, opening new credit card, checking, or savings accounts, writing fraudulent checks, or taking out loans in your name.
Contact your creditor. If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Share the information you have about the suspicious calls and find out who, if anyone, the creditor has authorized to collect the debt.
Report the call. Contact the FTC and your state Attorney General's office with information about suspicious callers. Many states have their own debt collection laws in addition to the federal FDCPA. Your Attorney General's office can help you determine your rights under your state's law.>