Most likely its just a coincidence, but heres some useful information:
Message from Microsoft:
Quote:Remember, Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication we have with you must be initiated by you.
Cybercriminals often use publicly available phone directories, so they might know your name and other personal information when they call you. They might even guess what operating system you're using.
Once they've gained your trust, they might ask for your user name and password or ask you to go to a legitimate website (such as www.ammyy.com) to install Remote Access software that will let them access your computer to pretend to fix it. Once you do this, your computer and your personal information are vulnerable.
Do not trust unsolicited calls. Do not provide any personal information.
Here is more information on what to look out for with telephone and web pop-up scams and how to report them:
https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx
Microsoft's fight against the scammers:
https://blogs.microsoft.com/on-the-issues/201 ... -support-scams/
Quote:From Microsoft:
If you have been contacted by someone claiming to be from Microsoft and felt it was a scam, you can help us stop these fraudsters by reporting all information about your interaction with them.https://www.microsoft.com/en-us/reportascam/
Tech Support Pop Up scam:
Its a "Tech Support scam" Pop Up that you got from visiting a malicious website or was tricked into downloading something that contained the Virus.
Here is a place that can help remove it:
https://malwaretips.com/blogs/remove-tech-support-scam-popups/#windows
https://malwaretips.com/blogs/remove-tech-support-scam-popups/#macosx
Got password locked out:
You might be able to reset the password with this program, without losing all your data:
Windows Password Refixer and be sure to read the User Guide on the website.
Disclaimer:
I have not personally used this program, so use at your own judgment and be sure to read all the fine print, since it is Trial software, unless you buy it.
Caller said there is a problem with my windows computer. Told him I have no computer, he said he has my name, address & phone number. Second time he calls.