Multiple calls from this phone# and my zapper would always get it before I could talk to the individual calling. The most recent call I was able to talk to the person (zapper off), with a foreign accent, immediately informed of my DNC listing and to remove my number from their listing. He just answered "Sorry, done !". I am with AT&T.
foreign sounding woman-survey-number only said unknown number. can't get the other people in my house to not answer if they don't know who it is, so i guess they'll just keep calling
I also one recieved a call from this number. I happen to know many people who have worked for this company and I nwork for them myself now and I can say WE ARE NOT TELEMARKETERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
WE DO NOT CALL TO SELL YOU ANYTHING thus by definition it is NOT telemarketing. We only call to conduct research and also for customer service work. To call us a telemarketer is like saying that oranges are really lemons because they are both citrus. We all know this is not the case.
If a mesage is not left it could be for several reasons; 1) The client that hired us does not want one to be left or dictates when one can be left; 2) you were called by our QTS dialer and if it doesn't get a response after 4-5 rings it cuts the call. it is not capable of leaving messages. 3) It has been found that giving people details about our client or why we are calling will bias people's responses thus corrupting our data. Customer service work is different but for random surveys of the population it's necessary to restrict this information to give us the best chance of getting honest answers.
Our clients are the ones who dictate how many times a phone number is to be called before we no longer call it. 7 attempts, one a day is the rule. many times though if we need to close a project we may call back answering machines and no answers at a different time of the evening.
We call in the evening because it's the best time to get people at home. However this does not endow us with a physic ability to know excactly what time your dinner is or when you go to bed etc. Many people do not eat or go to bed at the same time you do. There is no point yelling at us about it.
We adhere to the ESOMAR guidelines regarding the seperation of personally identifying information so that it cannot be used for marketing purposes.
Since most of our projects call numbers using a QTS dialer (due to the shear volume of numbers) it's impossible to call back the person who just called you...plus even if you could there is no gaurantee that person would be free when you did...they could be on another call.
It's a shame how many people don't understand anything about the process or see the benefits that participation could bring. Admittedly some on staff could use more assistance and that's why we place such emphasis on monitoring and coaching to try and help those ones excel at their job and to weed out those that are not suited for the job.
So many people do not understand the national Do-Not-Call Registry's function. It is to restrict calls only from TELEMARKETERS (i.e. callers selling something over the phone)for which you DO NOT HAVE AN ESTABLISHED BUSINESS RELATIONSHIP.
The DNC Registry DOES NOT RESTRICT:
- telemarketing calls from business with which you have
done business in a specified historical timeframe;
- market research calls;
- political calls; and
- calls from charitable organizations.
Some "charity" calls are dubious in truly being charitable because very little money actually goes to the designated beneficiaries. Often, the calls come from professional fundraisers, and a large percentage of your contributions end up in the pockets of the person doing the calling and caller’s professional fundraising employer. (It may be that only 10 or 15 cents of every dollar you give actually makes it to the charity.) Check with your own state’s Attorney General Office or consumer protection office before giving any money to “charitable organizations” that call you. THEY MAY BE CALLERS FROM PROFESSIONAL FUNDRAISERS THAT HAVE NOT BEEN HIRED, CONTRACTED OR SANCTIONED BY THE CHARITY THEY CLAIM TO REPRESENT. In addition, it is best to not contribute over the phone - you will likely end up on a list to receive even more calls from the professional fundraisers for other charities they claim to represent. Instead, you should ask them to send literature or a brochure via U.S. Mail before contributing money. Better yet, give directly to the charity and not through these professional fundraisers.
For entities not restricted by the Do-Not-Call Registry, each of them should put you on their own internal Do-Not-Call list upon your verbal request.
You only look foolish and ignorant when you threaten legal action against those not restricted by the DNC Registry. In addition, you must re-register your numbers every 5 years to stay on the DNC Registry. You can learn more about the National DNC Registry here: http://www.fcc.gov/cgb/donotcall/
I received a call from this number on my cell phone, but it did not show a company name, just the number. No message was left and they hung up after 3 rings.