Caller mentioned that my computer was showing error messages and needed to be cleaned out. Wanted to guide me through the process for my Microsoft Windows software. I asked if he was calling from India, due to his thick accent, and he said that he is Indian but calling from California. California?? Really? With that area code? I also asked him why Jeffrey White is showing up on my caller ID. He mentioned that that was his phone ID. Yeah, right! I told him to call back in one hour when my husband gets home and if the call was not legitimate, that he was going to rip him a whole new one. I can't wait. Oh yeah, my husband works for HP but I did not mention that to him.