This is a legitimate business - APS is the largest supplier of electricity in the Phoenix area. If you are getting the call repeatedly call APS at (800) 253-9405 and ask them to correct their records.
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SCAM alert! They called first on 800-758-9683 with extension 1800 stating they are APS (utility provider) and will be shutting power off in 45 minutes if a bill wasn't paid. My account is current. I called APS and they said they never call - all communication is via USPS. They called a few minutes later with this local number 602-371-7171. I told them I talked to APS, who told me to file a police report; when I accused them of fraud they hung up.
Just got a call ID was APS. The broken english person asked to speak to the owner. I said they were not here. Then he asked if he could leave a message as if the electric was not paid in 45 minutes it would be turned off. I said "really, and how much do I owe?" He then started laughing and called me a mother f*****!