Same thing for me too....I know the co wouldn't call us.....they are forbidden to call us 1st...I do know I saw a site on facebook to see a notice...& it was up on my screen to call a certain number...Instead I ran my trouble site & nothing was wrong with it. I know the FBI reported it as a scam last year....to newspapers in our area.
Same thing. He told me to launch Google Chrome and I told him I couldn't because I had a virus. And he told me to click on my Start menu and I asked 'right click or left click' and he said 'left click' and I told him I couldn't because I was left handed. This went on for about 5 minutes until he got frustrated and hung up. :)
"Jack Wilson from Windows IT Department" called from 607-223-5232. I knew it was BS, but here is what he had me do:
Start
Right click Computer
Left click Management
Double click on Event Viewer
Double click on Custom Views
Double click on Administrative Events
I was nervous at this point and thought there was some way he was actually starting to connect to my machine, so I disconnected. He called back, but I just ignored the call.
I didn't know how I could report it while on the phone. He was going to have me hold the windows key and press R, but I didn't do that. Does anyone know what that would have done? What are all those "error" messages I saw when I clicked on Admin Events?
This a scam they they said my computer been hacked and sending errors yea right out off all the people in the world they called me and where going help me these people are a diffent country spoofing number. They keep saying are u in front off your computer hold the Windows key and with the letter R I wasted a hour off this guys time so less people he can scam today
Google computer phone scam calls more people have to report this so others don't get scammed . They want to steal people information and once they get on your computer they will hack every thing never click any thing just hang up or pretend u are doing this.
Call Owego Village Police Department to see if they can investigate this and maybe catch the person/people. I spoke to an officer who took down my name, address, and telephone number and said he'd call me back with an update.
90 Temple St #2
Owego, NY 13827
(607) 687-2234