Who called from 6089356955

I added the number to my DO NOT ANSWER listing in my address book.

Hey Land's End! Here's an idea..... identify yourself by leaving a message. Maybe then people will respond to your annoying calls! The fact that you wont, leaves me cold. Why should I give of my time if you wont even say who you are?

I just called Lands End once i identified this number via an internet lookup.  Talked with a very nice rep who told me that this number (608-935-6955) is one of their customer service numbers.  They have a group of operators who call people who havent ordered recently, or who have returned items; these people call customers, wanting to offer them free shipping if they''ll order from LE again.  I asked her why they do not leave a message, and why (when you attempt to return the call) their system just lets the phone ring for almost a minute and then gives this stupid automated machine voice that says the system is not answering and that your call will "now be disconnected".  She had no answer, so i asked that my name be removed from ANY call lists, and that she pass my complaint on to a supervisor. After assuring me she would do  sok she also gave me this email ([email protected]) which supposedly can be used to send complaints/requests about such phone calls from LE.  So, they have just alienated someone who orders regularly from them (we just order under my husband's name, not mine, so i guess it looks like i dont order.  At any rate, this is about one half step up from slimy marketing...if they cant do me the courtesy of leaving a message, or putting their name on caller ID, or let me call back and talk to them, then why should we bother with them?  Believe me, we will be looking at local shopping sources and other online competitors instead if this is the path they choose.  I notice that this is an ongoing problem with them since 2007, so doesnt look like they care.

Ya. .. i think they are total [***]!

Every time this number shows up, I look at my cell phone like "who could that possibly be?!?!"  However, the company I work for does a lot of business with Lands' End Business Outfitters...in the past when I knew I would be in and out of the office I gave them my cell phone #, so that's why I receive calls from them, however it's only ever regarding an order or return.  Lands' End is quite a reputable company and really respects their customers' and their patronage.  Any unwarranted call you'd receive from them is if it was an incorrect number or they are following up on an order or return.  Lands' End does almost anything possible to make their customers happy.  If you let them know you've received unwarranted calls, I'm sure they would put you on their 'Do Not Call' list.