You call for newspaper delivery plans after we quit your paper when three increases in the last two years made getting the Burlington County times a joke? We bought a plan 10 years ago and were promised it would never change and it DID change. Do your former subscribers appear to be as stupid as you think we are?
You call for newspaper delivery plans after we quit your paper when three increases in the last two years made getting the Burlington County times a joke? We bought a plan 10 years ago and were promised it would never change and it DID change. Do your former subscribers appear to be as stupid as you think we are?
The person you spoke to was, indeed, a telemarketer.
Telemarketers will promise you anything to get you to subscribe to the newspaper. Telemarketers are not actual employees and are paid per subscription.
There is a department at the newspaper whose function is to keep customers happy. This department is called the Customer Retention Department. If you would be interested in getting the newspaper at, possibly, a reduced rate, you could call the Burlington County Times Customer Retention Department and speak to Monica. Explain how you were mistreated by the telemarketer. Monica will do her best to make you happy.
It is a hard time for the print media. They will do what they can to make you happy.