This phone number calls our office 5 to as much as 20 times per day. It is costing our office a lot of money in missed calls from patients and office staff time in having to answer the calls when no person is there on the other end. We have to wait for an answer as we do have deaf patients who use a relay system that takes time to answer.
I recently had to have my phone number changed. Apparently the person who had this # before me has some type of debt owed to this company. I have told them over and over again that I am not the person who they are trying to reach, and please stop calling me. I've offered to send them a copy of my phone bill so they can see I am not the person who owes this debt. It does not make any difference to them!!! They start calling at 8:00AM and continue to call until 9/10PM. I am an RN who works midnights and have to keep my phone on during the day bc I have children in school. I've tried blocking the number so it goes straight to voicemail, but they just call back from a new number, same area code. This is literally driving me crazy!!! I don't know who I can report this to, but I don't know how much more of this I can take.
Read this carefully, it contains everything you need to know including instructions on the end as to what to do and where to make complaints. Please note that you can successfully sue them under the FDCPA ($1,000) and under the TCPA ($500 per phone call, with a possible award of treble damages amounting to $1500 per call).
COMENITY BANK
Posted in: http://800notes.com/Phone.aspx/1-913-312-5159
http://800notes.com/Phone.aspx/1-720-456-3690
http://800notes.com/Phone.aspx/1-720-456-3679
http://800notes.com/Phone.aspx/1-614-212-5292
Seems to be a frequent flyer in these pages with a very bad reputation. Be advised that they are not subject to the FDCPA since they are the creditor. They may however be subject to state laws.
Web site with contact information: http://www.comenity.net/comenity/ContactUs/
Now for the interesting part.
BBB page with 1,634 complaints, and 194 negative reviews and they still get an A+ rating. What the heck is that all about? http://www.bbb.org/centralohio/business-revie ... olumbus-oh-6558
They must be paying big bucks to the BBB for that.
Bizapedia has them as a Florida Fictitious name but they are located in Ohio: http://www.bizapedia.com/fl/COMENITY-BANK.html
Name verified at Sunbiz.org
Send them a cease and desist letter by certified, return receipt US mail. Read up on your rights here, get template letters to send and also make a complaint at this government site: http://www.consumerfinance.gov/
Also file a complaint with your State Attorney General's office.
List of State AG’s offices: http://consumerfraudreporting.org/stateattorneygenerallist.php
Also file a complaint here: http://www.flofr.com/StaticPages/FileAComplaint.htm
This number calls me everyday at least 10 times and no matter what I do they will not stop. It is a bs scam. I advise everyone who recieves a call from this number; do not anwser or if you chose to answer do not give them any of your personal information!! Beware!!!