Customer Complaints Summary 125 complaints closed with BBB in last 3 years | 36 closed in last 12 months Complaint Type Total Closed Complaints Advertising / Sales Issues32Billing / Collection Issues50Problems with Product / Service43Delivery Issues0Guarantee / Warranty Issues0Total Closed Complaints125 - See more at: http://www.bbb.org/greater-san-francisco/busi ... h.qQcwsqe3.dpuf

Source: http://www.bbb.org/greater-san-francisco/busi ... 3478/complaints

Casting360.com aka Talent6.com is a website service that was made for entertainment industry hopefuls to connect with casting directors, producers, filmmakers and photographers. They claim to have over 100,000 live talent portfolio pages.

Here is a recent press release stating how Talent6.com was fined $45,000 for False Advertising:

FOR IMMEDIATE RELEASE
San Francisco, California, United States of America September 16, 2010 — San Mateo County consumer protection authorities are warning aspiring actors around the nation to be extra careful when pursuing their dreams of stardom after they fined a South San Francisco talent agency Casting360 also known as Talent6 for breaking state laws.

The District Attorney’s Office Consumer Protection Unit said it opened the investigation into the Casting360 and Talent6 websites, after about 200 would-be entertainers complained about the company to the Better Business Bureau.

The website links actors to potential auditions and charges them a fee upfront, then automatically charges them nearly $30 per month if they do not cancel, said Deputy District Attorney Chuck Finney. The site did not explain the contract to customers and in some cases advertised auditions that did not appear to exist, he said. The sites also used various employment sites advertising for actual jobs and then engaging in a “bait & switch” tactic.

The DA’s office sued the company in San Mateo County Superior Court last month, claiming it violated two sections of state business and professions law that outline misrepresentation and unfair practices. Each violation comes with a $2,500 fine per victim.

Judge Stephen Hall issued a judgment Thursday in which the company will pay a $45,000 fine to the DA’s office and its president will meet with Finney every four months for the next two years to discuss complaints against the company that consumers filed with authorities. The agency is also banned from advertising casting call opportunities “unless true” and from charging monthly fees without a customer’s consent. In Many cases the company made it nearly impossible to cancel the service and double billed thousands of victims.

Finney said the company has paid back nearly everyone who complained. But his office was concerned the salespeople were working on commission and not divulging the full agreement to actors, or doing whatever they could to seal a sale. Casting360 and Talent6 Call Centers are located In Moldova, a former Soviet Bloc republic. The company maintains a small administrative presence in the USA.

“Would-be actors need to really make sure that they understand what the relationship is,” with talent managers, Finney said. “Young people are so star-struck that they think there is just a great opportunity out there.”

Attorneys for the company did not return calls for comment Friday. In the ruling, the company and its president, Igor Reiant, agreed to pay the fine and meet the judge’s demands.

Source: http://www.scamorlegit.com/casting360-talent6-reviews/

Casting360, found online at Casting360.com, is a company who says their goal is to simplify and streamline the ability of casting agents and organizations to find people who fit their talent needs.

How Does It Work?

According to the website, this company has combined their expert knowledge of the entertainment industry with new, state of the art technology to create a website which improves the casting process for agents, directors, filmmakers, and producers.

Their system allows agents to create a casting call that is as wide or as narrow as they choose, anywhere in the country, including any ages, looks, and levels of experience.

People who would like to sign up as one of their talent members will benefit from their website as well, with the ability to create an online portfolio that includes photos, audio, and video. They will also give their talent access to video acting lessons taught by industry experts, if they are interested in taking advantage of them.

Cost/Price Plans

At this time, new talent can register their portfolio for $1.98 and receive a 14 day trial of their services. If you do not cancel your membership before the end of the trial, you will be charged $44.90 on the 15th day, and every 30 days afterward for as long as you remain a member.

Refund Policy

Talents members who have maintained at least 90 days of membership and have responded to casting calls and have received no communication in response will be eligible for refund of their initial registration fee of $1.98.

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-508-0298 or by email at [email protected].

Reputation

Unfortunately this company suffers from poor reviews, as many people report being upset about this company not being upfront about the monthly membership fees, and others reporting that talent should never have to pay to post their portfolios for an agency.

Competitors and Alternatives?

There are other websites and companies that will help people find information on casting calls and other potential job opportunities, like Explore Talent and others.

If you have experience with this company or their products, please leave your Casting360 reviews below.

Source: http://reviewopedia.com/casting360-reviews