The reason you received a call from this number was due to an attempt at a customer satisfaction survey from SQM Group. SQM Group is a customer service research firm that organizations use to contract out customer satisfaction surveys to. If you would prefer that SQM Group does not call you in the future for any other client we may deal with (over 400+ clients at any given time), you can submit your number to our Do Not Survey list at https://www.sqmgroup.com/do-not-contact/
I hope the information above is correct and this really is SQM Group calling because, yes, I did talk to BCBS of MA yesterday. I followed the prompts to take myself off the calling list. Here's hoping I didn't just confirm my phone number for a scammer. Caller ID said BCBS MA.
Like seriously, I don't need a follow up phone call every time I talk to customer service! But on rare occasions I've asked for one for Comcast and ripped somebody a new one over crappy service and sometimes get a discount for my trouble.