On 07/01/16 I received a call from this number. The man claimed to be an Expedia representative (local expert from Cancun). He asked me if I needed extra help for my upcoming trip. Also he mentioned the name of the hotel where we plan to stay. I did not provide with any personal information . This person added the shuttle van company staff and Expedia agents will be at the airport wearing white polo shirts (with Expedia/Travelocity logo). Please be aware of these scam/fraudulent calls. How come they get passengers personal information ? Who is responsible ? Not safe at all.
Called and said he was concierge from Expedia. Had details of my hotel and dates of travel. Wanted to know if I needed to book transportation or things to do. I told him no and hung up.
It is Expedia calling you. I'm not really fond of a call...since I did booking all online they could send me an email and have me call if I needed anything further. Get a call about 2 weeks from Expedia before every trip booked. If you didn't use Expedia to book your trip then I'd be worried....If you used Expedia, of course they are going to know your phone number as well as the name of the hotel and shuttle service since they booked it for you...pretty common sense. You had to provide a phone number when you booked. The shuttle service people and Expedia reps do wear white polo shirts at the airport. The scam you need to watch out for at the Cancun Airport is the people trying to sell you time shares disguised as helping you find your shuttle. Get your bags, go thru customs, and out the door to your shuttle (and the people in the white polo shirts)
Have received 2 calls from the Expedia concierge for Cancun. First call left a voice mail with 800 number. Probably legit but I can manage my own bookings, etc. Second call left no voice maill