5/4/17
Roger with Expedia concierge. Very polite and just wanted to help. We leave for Mexico in 2.5 weeks. I told him I already had my transportation and excursions handled, but he could contact the hotel to verify our oceanview room and our full amenities access. He very kindly confirmed he would and would email me with the details. I think it's so nice of Expedia to offer this, free of charge, just for us booking through their website. =) He wasn't pushy at all, and that's probably what I liked the best out of it all.