Same as the above posters, whose posts were added within the last two hours. I don't have any cards with HSBC. Likely a phishing attempt, as Jessica said.
In my case they said it was my State Employees Credit Union (SECU) card that they had deactivated and to call an 800 number. I'm sorry that I didn't have paper & pen to write it down; like JP, it began 800-9xx-xxxx, but I didn't pay close enough attention. [I'm not a state employee, nor do I have a SECU card).
Your message definitely helped me...just rec'd a call from the same number with a recorded message saying the same thing while i was at lunch. I don't even have a state credit union debit card... THANKS!