I have been called before from another company. Aetna does offer a visiting nurse service if needed. They want to send someone to your house to charge Aetna. The problem is that there is probably a copay although they will claim it is free. I was going to have a visiting nurse until I found out it was 150 per visit and Aetna only covered 25. All she was going to do is take my vitals and show me how to take my drugs. For $150 I said no thanks. Now these guys are calling supposedly from Aetna and keep on leaving messages to call them back.
Caller said their name was Lee San (sp?) calling from AETNA in regard to my son, who they claimed to know was a minor. They combined my and my husband's name and asked me to call them. When stating the phone number, they started to say "917" and then corrected themselves with this 646 number. Also not calling back, as this is super sketch and totally not how a major insurance company would conduct outreach.
Received a voice message from 646-849-1021 from a woman named "Rachel" and she asked me to call back but her extension was garbled. Said she was from Aetna (which is my insurance provider) but had my last name switched with my first name. When I called back got a super-friendly person, who put me on hold for so long I had to hang up. The recording while waiting did say something about health check or doctor visit, i don't think this is legitimate.
Received a call saying Aetna is sending a Doctor to my house to take my medical history to put in their " database", so it can follow me anywhere.
I promptly told her nothing from Aetna that doesn't fit in my mailbox, will come to my house. I fired off a letter to Aetna's CEO expressing my annoyance and gave him the number. If it is a scam, they have more resources to put a stop to it than I do. If it's legit, my medical history is none of their G-D business.
Haven't heard any else from Aetna.
I also received a call from Emma stating that she was from Aetna. I spoke to her, she said a nurse will come by to visit me and check some information regarding my health and staff...
I called Aetna member services to check if this is legit - they confirm it is Aetna Coventry and it is OK. No fraud.
call from Johanna claiming to be from Aetna for a member of the family no longer at home.
claimed that this member had a policy with them.
requested a call back.