Got a call from this number, says he is from Dell Support and Microsoft. Says error messages are being sent to Microsoft. Wants remote access to help! Yeah right! Scammer!
I called the number back an hour after the call, now a msg says this number has been used for fraudulent activities.
Caller (Jason) said he was calling about my Dish service. Skype number I hung up on him and he called back with a different number on my caller ID 646-560-4497. I told him I couldn't understand him and didn't know what he wanted. He hung up
I am almost positive this is the same person that has called in the past using the name Fred to tell me I had a problem with my computer.
says they are from Microsoft and that my ip address is being compromised. stupidly I gave them remote access to my computer. some bogus stuff came up and then they wanted to charge me 200.00 to fix it. they already got me once. I have since blocked their number and all numbers with no id. I have also removed a software that would allow them to access my computer remotely. the number they are using is through Skype. they need to be shut down as they are a scam.
I know for a fact that Microsoft does not make any unsolicited calls to Microsoft users. Simple as that.
Since the scammer accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised the ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused
What can you do immediately after such an attack?
1. Pull the cables on the computer, so it cannot access the internet.
2. Change ALL passwords stored on the computer
3. Run FULL malware scans on the computer, in "SAFE" mode!
4. Change the passwords again, particularly if the malware scans showed anything
5. Inform your bank and credit card companies
6. Sign up for credit monitoring, and check the status frequently
7. You may have to bring the computer to a local repair shop, and tell them the story.
8. Tell friends what happened, so they can be aware of strange emails from you
9. Plug in the computer only AFTER all the above have been done
10. Change the passwords on all online accounts. Even better - access a "safe", uninfected computer, and chance your online account passwords RIGHT NOW.
You were exposed to one scam, and you might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Honest computer companies do NOT cold-call people to tell them their computers need fixing!
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.