the amount if personal information they knew about us bothered me, too. Address, make & model, called via my cell. Started out with 'Stephanie' who switch to sales rep 'brianna'. Sales rep Hung up on me when I started asking her qeutions. Just click. Caller I'd on my cell just read Maryland. Used the 'add to reject list' to block Future calls.
Been getting calls from this # a lot finally decided to have some fun. The call was for an extended warranty on a vehicle that already has one. When the caller asked if I was the owner and would I like to purchase an extended warranty on my vehicle( which they knew a lot about). I proceeded to question How they knew so much information. And if the knew so much why didn't they know that the vehicle was totaled in an accident a few months ago and that the owner was killed tragically in that wreck. The silence on the other end was priceless. Don't think I will be hearing from them any time soon. I'm the owner.