Caller would not identify company when asked. Would only say his department name and actually got nasty saying I did not get it. I actually said I understand if they won't let you go off script (he should have hung up on me right there - lol) I continued and said well I am planning to buy an extended warranty bla bla bla but I want to know what company I am dealing with. His tone immediately changed to apologetic and wrote down that I want to know the company name and transferred me to his handler. This guy was much more polished and told me he was from Turnkey Auto Group. Wanted my mileage which I said I didn't know or have an idea...all the while stringing him along while I Googled the company. Took up as much time as I could with him while I read about what a rip-off company this is. Go watch BoilerRoom or Wolf of Wall Street to see what kind of operation this is - albeit with the washout sales guys that did not make it with the big boys. Ah well it felt good to waste his time for a change. When he calls back I will see if I can waste some more of his time by actually buying their best policy they offer but not be able to find my wallet when it comes time to fork over the credit card. What slime these guys are!