E mail is not a valid form of notification, but even if it was it would need to contain the following provisions:
Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes. The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.
Read up on your rights here and also make a complaint at this government site: http://www.consumerfinance.gov/
Also file a complaint with your State Attorney General's office.
List of State AG’s offices: http://800notes.com/faq/attorney-general
I received an e-mail from credit alert "Call to Resolve Support Solutions LLC" indicating I owe over $600 for some technical support from back in 2016 - I did not receive any technical support and was asked to contact this number or 1-800-231-8502 to get this matter cleared up. The name on the end of the document indicated to contact William Strauss directly at these numbers
e-mail saying I owe 651. dollars to support solutions llc I used them for a scam fee of about 200 dollars the e mail said that my ck never went through they e- mailed in Aug 2016 never got any such e-mails now they say they are taking me to collections by JUNE 30 I got this e-mail on June 27th am I getting another scam do I call the number or not there is an other number 1-800-231-8502 number. HELP
E mail is not a valid form of notification, but even if it was it would need to contain the following provisions:
Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes. The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.
Read up on your rights here and also make a complaint at this government site: http://www.consumerfinance.gov/
Also file a complaint with your State Attorney General's office.
List of State AG’s offices: http://800notes.com/faq/attorney-general