Received another call. This time, I went through the robot and spoke with Jack Higgin. I learned from him that calls are made from ISI call center at 919 Main Street Mooresville, NC 28117.
He said that ISI is a licensed dealer for Honeywell and that they use Monitronics as their monitoring center. There are several Monitronics companies on the BBB website, so it is unknown how they fit in to ISI's scheme.
I called Honeywell Security Systems at 800-573-0154. I explained what is going on, and theey were VERY happy to take the info and forward it to their legal department. (I maybe telling them that I had filed a complaint with the NC Atty Gen's office might have had something to do with it!) I RECOMMEND THAT EVERYONE WITH AN ISI COMPLAINT CALL HONEYWELL AND COMPLAIN!
I've filed a 2nd complaint with the NC Atty Gen's office.
post the company name so we can speak to the owners. I get alarm system calls several times a day and I am on the do not call list.Say they are ICI but I can't find anything on that company.
Company is ISI Alarms and has a F rating with BBB. started in 2006 in Concord, NC. Owned by Jayson Waller and his wife Elizabeth. They live at 9742 Capella Ave. Concord NC in a newer $500k home. Company moved to new building in 2011 at 919 Main St Mooresville NC 800-650-2712 and now has 200 telemarketers. Here is what they said at time of move "Waller said ISI was a door-knocking company from about 2005 to 2008 but now is "about 95 percent telemarketing."
Klink said, "What we try to do is generate inbound calls for our call center here. We do it via outbound telemarketing." Methods include fliers and mailers, and Waller said they recently invested money into search engine optimization to create more Web leads.
When potential customers call in, Klink said, "we have what we call 'closers' to work to sell the customers over the phone and our technicians are hybrid, they're salesmen/installers, so they can then take the customer and then finish up the deal and install."
Getting frequent calls from ISI Alarms... actually a robo-call using interactive voice response. It mat seem at first you are talking to a live person, but it is a computerized "thing" that reacts to certain phrases you may use. This is a new-ish low for what I, personally, feel are scammers. Let them know how you feel (especially on their Facebook page)!
ISI Alarms (Recording)
919 Main Street
Mooresville, NC 28117
Fax: 704.631.4407