Received another call. This time, I went through the robot and spoke with Jack Higgin. I learned from him that calls are made from ISI call center at 919 Main Street Mooresville, NC 28117.
He said that ISI is a licensed dealer for Honeywell and that they use Monitronics as their monitoring center. There are several Monitronics companies on the BBB website, so it is unknown how they fit in to ISI's scheme.
I called Honeywell Security Systems at 800-573-0154. I explained what is going on, and theey were VERY happy to take the info and forward it to their legal department. (I maybe telling them that I had filed a complaint with the NC Atty Gen's office might have had something to do with it!) I RECOMMEND THAT EVERYONE WITH AN ISI COMPLAINT CALL HONEYWELL AND COMPLAIN!
I've filed a 2nd complaint with the NC Atty Gen's office.
They are probably one company out there going by the rules. Call em back , and select not to be called again , takes a few days and it stops. Worked :)
704-237-3302 is the number that ISI Alarms uses for their RoboCalls. Their call center is in Matthews, NC at 704-246-5949.
I told the salesman that I was a law enforcement officer and would be calling my co-workers at the Attorney Generals Office if they called one more time. He acted scared and began to apologize for the inconvenience!
He said it would take 24hrs to remove my number from their database (yeh, I've heard that one before).
The best thing to do is tell the robo that you own the property (that will get you a live person). Tell the person that you live with your mother who owns the property and that you want her to have an alarm. Ask if you can upgrade to a medical alarm. Tell the salesman to wait while you get her. Come back and say that she's in the bathroom/getting food out of the oven/etc. and will be there in a few minutes (she's uses a walker). Put the phone down and go about your life.
I've had telemarketers wait as long as 22 minutes for "Mom" to come to the phone. They never call back because I've done the ultimate to them... I wasted their time (telemarketers have to make a certain number of calls/sales)
IMPORTANT.... 800notes.com can not stop the calls. You need to file a complaint! If enough people do this, then ISI will have action taken against them.
Received another call. This time, I went through the robot and spoke with Jack Higgin. I learned from him that calls are made from ISI call center at 919 Main Street Mooresville, NC 28117.
He said that ISI is a licensed dealer for Honeywell and that they use Monitronics as their monitoring center. There are several Monitronics companies on the BBB website, so it is unknown how they fit in to ISI's scheme.
I called Honeywell Security Systems at 800-573-0154. I explained what is going on, and theey were VERY happy to take the info and forward it to their legal department. (I maybe telling them that I had filed a complaint with the NC Atty Gen's office might have had something to do with it!) I RECOMMEND THAT EVERYONE WITH AN ISI COMPLAINT CALL HONEYWELL AND COMPLAIN!
I've filed a 2nd complaint with the NC Atty Gen's office.