Received multiple calls from 704-496-4318. They never leave a message. I returned the call and it says Thank you for all in Impact sales solution all customer service personal are busy please hold.
I too cancelled my C.O. subscription recently because of the huge price increase, and 496-4318 calls here regularly. They know my email address and can make me an offer that way, if they really want my business.
That's a great column by DG Martin. Thanks! I thought I was the only one totally disillusioned by the Observer's business practices. I'm glad I found these comments.