i didn't believe them at first. they are bbb accredited company a+ rating - greater good company. they got over $20K out of court for me. The attorney, research etc took chunk, but i didn't come out of pocket anything and they paid me portion of it upfront.
If you didn't believe them at first, what convinced you otherwise? An A+ rating with the BBB? 'cause those are easy to get and mean nothing in the real world.