i had a lot of problems with union bank the past couple days. i tried to find the 714 area code and found this site, and when i enterred the number...voila, union bank.
i too tried to call back, but its a non working number. union bank really let me down.
The call was from Union Bank letting me know that they send me a form to fill out about my old account with Frontier Bank, which they took over recently.
This number is associated with Union Bank's Bank Secrecy Act Compliance Department. It will call you but you cannot call it nor leave a message. The caller does not leave messages because he/she is trying to reach a live person to discuss your account. The call is not bogus nor spam. In most cases, the aforementioned department is trying to verify transactions that have already occurred on one of your Union Bank accounts which have raised a red flag - usually large withdrawals of cash or other amounts which may or may not be regarded as attempts to avoid reporting rules which require the IRS to be notified when a transaction of $10,000 or more has been conducted in one transaction or in multiple transactions over a short time period. The department may also call other companies as necessary to verify the legitimacy of large withdrawals to ensure unlawful activity is not taking place. While some may regard this as an invasion of privacy, the actions of this and similar departments at other banks, are consistent with the condition and terms of the long-running Federal Bank Secrecy Act - in conjunction with mandatory reporting requirements linked to the Patriot Act. All messages are recorded and if necessary, the Compliance Department of each bank will call seeking additional information and/or provide guidance on protecting your account from unlawful activity. Hope this helps.