"Casey" ("KC"?) from "A.N.D." (A&D?) Heating & Cooling called to schedule my annual checkup.
He acted like he knew me and I was an old-time customer. I told him I had never used "A&D" and he said his company had bought out other local HVAC co during the previous year. After having him call me back, I asked him to tell me either the date of the last check-up or the brand of my furnace: "I'm just in the scheduling department", I wouldn't have that information.
He kept reading my name, address, telephone number, like it was from their records; acting real casual. He was just trying to bluff his way to a $40 sale (for a service notorious for hundreds of dollars of add-on work).
"Casey" ("KC"?) from "A.N.D." (A&D?) Heating & Cooling called to schedule my annual checkup.
He acted like he knew me and I was an old-time customer. I told him I had never used "A&D" and he said his company had bought out other local HVAC co during the previous year. After having him call me back, I asked him to tell me either the date of the last check-up or the brand of my furnace: "I'm just in the scheduling department", I wouldn't have that information.
He kept reading my name, address, telephone number, like it was from their records; acting real casual. He was just trying to bluff his way to a $40 sale (for a service notorious for hundreds of dollars of add-on work).
This caller called 7 times on my caller ID. I was home but do not pick up unless I know you. They did nit leave a message. I want them to stop calling me !!