Called , never answered. Called right back. I lost it and went berserk screamed cursed and hung up. Called back and cursed me. How do we get these guys and put them away?
I've received several calls from "windows support." The latest one was from this number. As others mentioned, he had a very heavy accent. When I told him that I had asked several times to be removed from their call list he said "why are you making trouble!?" called me a name (I think) and hung up. I've probably received 10-15 calls about this scam over the last couple months. I'm fairly tech savvy and have to admit, I've enjoyed messing with a few of them. One of these days they'll call when my boyfriend with 12+ years of IT experience is home and that'll be fun.
Here's an update on my report from yesterday. I contacted Microsoft, and got this response:
Good day! Thank you for contacting Microsoft Customer Service.
This is a known scam, I do apologize for this inconvenience. Criminal organizations are using Microsoft's name to try to gain your trust. I can categorically confirm that neither Microsoft nor our partners make unsolicited phone calls to help solve your computer problems. If you receive another unsolicited phone call that purports to be from Microsoft and requests that you send personal information, please do hang up the phone.
Don't worry Microsoft investigation team are actually on this. They may come up in the future of tracing phone calls from these type of people and hopefully to get to the bottom of their business. It may take some time. For the meantime, we keep on warning our customers for these type of activity to avoid being a victim.
Just a reminder, Microsoft does not contact customers unless the customer initiates it, has provided their contact information and expects a response as a follow up. Microsoft does not monitor or detect malware remotely and make unsolicited telephone calls. Anyone purporting to be a Microsoft representative claiming such is not connected with Microsoft. To report an incident or learn about similar scams, visit https://www.donotcall.gov/or http://www.microsoft.com/security/online-privacy/msname.aspx.
You can also report this by phone: 1-888-382-1222 (TTY1-866-290-4236). Please be ready with the date of the call and the phone number or name of the company that called you.
If you have already fallen victim to a scam, and feel that your computer's security may already be compromised, Microsoft provides a free security scanner that you can use to help identify and remove malicious software. It can be downloaded from the following site: http://www.microsoft.com/security/scanner/en-us/default.aspx
To provide ongoing protection from viruses and other security threats, we recommend you install Microsoft Security Essentials, which is available for free from the following website: http://www.microsoft.com/en-us/security_essentials/default.aspx