Yes, same as most. Entered a "drawing" at a pet expo that made zero mention about a time share. Found the old ticket stub in my wallet and checked... hey I am a winner.... just have to call to get the prize. Then found the sad truth, just another scam sales pitch. I won the right to have something pan handled to me... no thanks.
I just received a call from Vacation Village Resorts last week! I was a winner of not one - but TWO vacation trips. I was pressured into having a "travel companion" on the line with me - when asked why that was important - I recieved no good answer. I was transferred to a supervisor who was extremely rude - could not provide timelines, he expected me to drop everything I was doing and do a day trip to a resort in Virginia - Massanuten and I needed to do that in 4 weeks! When I told him that would be impossible because I was traveling elsewhere - the reply was- well, good luck next time and he actually hung up!! I was trying to string them along - but in the end - they became more frustrated with me! I think its extremly rude and offensive demand a conference call, demand your time, demand your money and all within a short period of time. They called 5 times before I answered the phone and it was after 9:00 pm EST....Scam, Scam, Scam.....please don't get sucked in!! Oh - and my brother won as well!! lol
So I was about to give your company the benefit of the doubt and just figured the people on here didn't know what they were getting themselves into when I came across your posting as well as a few others from people claiming to work for Vacation Village Resorts.
I gotta say just reading YOUR posts has turned me off to the idea of ever attending the free nights we received. Seriously you work for the company and you start your post with "Yo Imma ICP" and say "ima keep calling your a**" And then you (and a few of your coworkers) call your customers dumb for not knowing you were going to call.
Even if you guys are legit you sound like a piece of s#!t company to deal with. And your posts have only made you seem WORSE.
To anyone who can help
I’m in desperate need of some assistance in resolving an issue with Williamsburg Plantation. In March of 2011, I purchased a membership (time share). I went to Williamsburg on a tour, and the sales representative offered me a starting price of $14,990, I denied the offer and was ready to leave, but he (Patrick Hicks) kept my wife and I there to negotiate a better deal (price) after of about 45 min. of negotiating the price the we agree to a package with a floating week a year and a bonus week every year for some were around $7800. (we could not use until 2012)
We now are with the loan officer and she is gathering the paper work up for us to sign, she shows us a couple of sheets of paper with a total price of around 16k. She said it is your total price with interest and fees and closing, after we gave them $1900, some of the 1900 went towards closing and fees. My wife and I on our calculator went over the price, fees, and interest with the loan officer, (7800-1499=6301,,,, 6301 x .17= 1071.17,,,, 1071.17 x7= 7498.19 ,,, 7489.19 + 6301=13799,,, 13799 + closing cost and misc. fees; that would be our final cost (she went over these numbers with us). We were very excited; she asked do we agree with the terms? We agreed. Since we agreed she said all we had to do is initial on about fifteen different papers and sign the last sheet; she said all of the sheets we are signing now and initialing was the long format of what she just explained. She had the papers lined up on her desk with the spot where she wanted us to initial at exposed, and to sigh. We left happy and we it was all over.
We were not able to keep up with our payment, but we made a payment when we could. I have spoke to a Deborah in the mortgage department and let her know our plans with paying it off in the beginning of the next year. I called to inquire about the price of the pay off. On 1/27/12 so I can pay it off in the middle of the following month. Deborah told us that the pay off price was over fifteen thousand dollars. I said that is impossible to have a pay off price of that amount we are not financing it for the whole term so it should be close to the original price of somewhere around $7800.
It turns out that they charged me $14990 for the unit not including the finance charge; the loan officer manipulated us and mis lead us. She verbally gave us one price while going over our contract and showed us a paper with the figure on it; and made us to believe that that’s what we were signing up for when it was not! She never showed us in the contract where we were being charged $14990 for the unit. She hid that from us because she knew that’s not we agreed to with the sale man or her. I need help with this matter because the manager Gordon said the contract is binding no matter what I agreed on with the sales man or what the loan officer verbally told us it would be. Can someone please contact me via. Email or call me at 804 721 1289, with advice on how to go about resolving this issue.
First off, I am going to start this msg by saying that I work for this company and have off and on since August of 2001. I have been there this time since June of 2005. My name is April. I have 4 children of my own so I would never work for a company that would try to scam people out of their money! All you people have to do is actually turn over the little piece of paper that you just put your information on and read it. it takes 2 minutes of your life. on the back of this entry form that you filled out states that yes we are timeshare, yes we will require 90 minutes of your time, yes as long as you qualify (all the boxes that you marked) that we will call you, it also states that there is a deposit of $75 that will be done by credit card and you receive it back on a visa gift card once you complete your tour. it also states on your entry form that you will be notified by phone from the hours of 8am - 10pm!! now, for the things that you actually took your time to put on the entry form......
your name and address, most of you put your occupation, your spouses occupation, and your email address. then there are the boxes that you checked....your income, your age, marital status, what credit cards you use, and how many weeks you vacation a year. after putting all of that info on a form wouldnt you want to read the small print?!?!
At no point when you are on the phone with the ICP (initial contact person) or the travel coordinator does anyone EVER say WIN, WON, FREE, OR CONGRATULATIONS!!!! WE WOULD BE FIRED ON THE SPOT!!!!!!! we do say you are selected, and if you say that you won we even correct you!!!
for those of you that are saying we are a giant scam please take a step back, go to mcdonalds (we have boxes at most of them) and read the back of one of these forms!!!! it is not our fault if you didnt listen to us when we say no cancelations or reschedules. it is not our fault if you say you qualify and then dont....
if we were a scam then there would be no way that we would be in business still since the early 1990's, we wouldnt have a A+ rating with the BBB (which we do by the way) nor would we (just the office i work in alone) have sent the resort over 7000 tours last year alone!!!!!
so, stop complaining and get over it...THANKS!!!!!!