We have United Health Care (they suck) and this was one of those 'we want to help you manage your health' things. They have someone reviewing medical records then have some people call you and explain what the nature of the call is and hand you off to an RN who will discuss your illness or injury and offer ways to help manage it.
My issues are due to bad knees, multiple knee surgeries and unless they can give me good knees, they can't help!
They just called me and asked for birth date, name, address etc. She said she was a nurse. Need to talk about a recent claim. I have no recent or pending claims...I hung up.
Said they were United Healthcare. Every condition he listed was wrong, every "recent treatment" was wrong. Informed him that his data was completely inaccurate and hung up.
These people keep calling me saying that are 'registered' nurses asking me for personal information my name, address, date of birth. They seem to already have it and I did confirmed some of the information but I felt uncomfortable giving them all my information that they said they wanted to confirm. They transfered me to a nurse who never came on the line so I just hanged up the phone. I called them back to see who they are and ask they what this was all about. Where do they get my personal information I have not idea but they said they wanted to discussed health procedures with me. I told them I already have a doctor to do that with and I did not care to discuss my personal health issue with strangers. I also requested they do not contact me anymore but they said that I had to tell them all my personal information to do that. I think these are marketers of some kind...