I get about 2 - 3 calls a day at my work number from these guys. Not a single message left. Totally not legite. They are either selling somehing or a scam. Do not give these people any information.. Ignore and report.
TLC, and companies like it, place calls on behalf of MANY clients, most of which are existing business relationships. They will honor a request not to call (because legally they must) and their clients are also required to honor your request in future campaigns they provide to that call center. The reason for these calls is usually a renewal, upgrade or collection.
Posting "stop calling" on a site like this doesn't do anything to actually stop the calling. All you need to do is pick up the phone, usually one time, and request to be placed on the do not call list - only that will stop your phone from ringing. Most requests are honored immediately, but depending on how these lists are managed it could take up to 30 days before your number is suppressed in all of the databases.
One other trick to cut down on calls in general is to say that you want to be placed on the CALL CENTER’s “do not call” list. This is different and more specific than just saying don’t call me again. This should prevent calls coming to you from the call center regardless of whether they work for multiple clients with your contact information or not. By default, call centers will add your number to the client’s DNC list – the one’s they are calling you on behalf of during THAT call. Asking to be placed on the call center’s DNC list will usually prevent you from getting a call from your insurance agency if you only asked for privacy from your credit card carrier.
Not picking up the phone only assures that calls will continue since your number will be selected in future campaigns because no contact was ever made. Being in the national DNC list doesn't matter a lot of the time for these centers because of existing business relationship exemptions that allow businesses to reach out to their current and former customers. Remember also that these companies are not calling you from a random list – whoever you do business with provided the number to that center with the intent that they call you.
Telemarketers, by law, are not allowed to leave messages. Call center technology can also sometimes result in an agent not being available when a call is placed which is why there is dead air in some instances. By law, companies cannot exceed 3% dead air per day per campaign and today's technology automatically adjusts dialers to accommodate that percentage so the centers remain compliant (i.e. - if 10,000 calls are placed only 300 or fewer can result in dead air). If a call center is following all of these guidelines (and a ton of others that most consumers don't even know about that are found in a government document called the Telemarketing Sales Rule (TSR) that they MUST comply with to stay in business), then they are complying to the letter of the law.
If, however, they are not complying with the TSR – feel free to post whatever you like about them and also sue their pants off because companies like that only make legitimate call centers lives’ more difficult than they need be.
We are a Local Real Estate company in Minnesota who keeps receiving calls from this number. They call on a regular basis changing the name of who they are asking for. This has become very annoying and has lessened the production of our Front Desk Staff. The caller is often times hostile and rude. We have filed a police report along with keeping up to date documentation of each time the caller calls. we have also set up a harassment line for Caller Tracing. These types of people need to be reported. They are causing nothing but negative feedback.
Its interesting to me that we can mico-manage all aspects of life but when it comes to Federal Regulations on the Internet- we have nothing. Maybe it is time to update this type of media.
We have asked several times for the caller to remove us= and they have failed to do so. we have even filed a police complaint and are still having issues.