Called asking to confirm Patient information. I attempted to look patient up in our database (so I could direct the call correctly) and they were not in our system. The patient's provider was here, but not the Patient. Woman calling was very polite, and stated that they will just wait for the Patient to call them back.
Called asking to confirm Patient information. I attempted to look patient up in our database (so I could direct the call correctly) and they were not in our system. The patient's provider was here, but not the Patient. Woman calling was very polite, and stated that they will just wait for the Patient to call them back.