We did this, we ended up getting prepaid (Net10, Straight Talk and Cricket) When we started the Verizon Family plan.. switched from ATT to get a lower price we were told $45 a month. We had 5 lines (and bought our own phones) it ended up as $580-something a month, with things like "$75 misc fees and taxes" and insurance on every phone, etc. They'd add a lot for extra data even though the plan holder would add extra data when it started to get low before it ran out. she asked them "can you tell me why our bill is so high?" and the person said "no" so she suspended all the phones and cancelled it. We will probably owe a fortune to them for early cancellation fees but she said she was setting up payments to pay this. The Verizon numbers have been calling my home phone since BEFORE this, i was on the family plan and used my home phone to call them a few times to make a payment so they now have my home phone (not cell) number. People should be warned about this, they get you locked up in a plan and then add more to it and then you can't cancel without paying a lot more. I live in a rural area that doesn't have much to pick from for plans and had thought prepaid wouldn't work good here, and would be a bother. I got my phone (had been set up with Verizon) set up with Straight Talk, but I'm not sure if Verizon will LOCK it t some point and I'll have to get another phone. So much of this happens, and people end up with locked phones they can't use which is a waste.
I have been getting calls from this number 3-5 times a day for the past week. It's a pre-recorded message claiming to be Verizon member retention trying to get in touch with a Nelson Auroro. I am not this person and I do not nor have I ever had a Verizon Wireless account. I've tried interacting with their menu and a couple of times I have gotten to a point where they say they are connecting me with a representative, put me on hold for a couple of minutes, and then hang up on me due to "unusually high call volume". How do I make it stop!?!?
I, too, have been getting calls from this number for months now. Sometimes twice a day several times each week. The few times I have picked up the receiver I get dead air. No one has ever responded and no messages have ever been left on my voicemail. I took the advice and called the number which was an an automated message telling me I had a message and to type in my vireless number to retrieve it. I do not have a wireless number and was unable to progress past that point. VERY frustrating and very sad that Verizon offers such poor service. Think I will cancel my account with them and go with a more reliable service.