I found out, quite by chance, several years ago, that Cox Communication's has a Customer "Service" (notice the word "service" is questionable here)  Center located somewhere in California. Here in Louisiana, you dial (what seems to be a local number) but the call is then re-routed to this service center in California.

Recently, calls from this 8-5-8 number was made to my elderly mom's house, but the message (nor the caller id) would identify itself as Cox. In fact the name on the caller id was BLOCKED by COX - visible on the caller id simply as "caller unknown."

Still amazing that a company that describes itself as "one of the top cutting edge companies in the communications industry" was not aware that this automated system of voice mail messages that is more of a nuisance than customer care, gives no indication that the voice message is from Cox. As a matter of fact, there is NO MESSAGE at all. This system keeps calling ONLY to say "Good-Bye". that's the ONLY words spoken on this message - "GOOD-BYE".

After getting the call 5-6 times in a matter of days, it appears that this is the stunt of some sick prankster who has nothing else better to do than to be a huge pain in the a**. In my mom's case, police were called in, the the phone company got involved to put a trace on the number and it turned out to be as I mentioned in the beginning of this post, a Cox Communications Customer Center in California.

The voice message has a bit of accent to it,and so it CAN confuse the elderly because it sounds like it is saying, "You're gonna die" because the phrase is spoken very rapidly.

So, congratulations Cox Communications. You managed to create havoc in the community once again!!! Where does it all end?