A scam telling me that my computer is infected. Curious, I worked with Norton regarding this call. Norton says they won't call a customer unless they (customer) called first. Same with Microsoft.
A scam telling me that my computer is infected. Curious, I worked with Norton regarding this call. Norton says they won't call a customer unless they (customer) called first. Same with Microsoft.
Just received another scam call from 915-282-6641. Just this morning had a call from 915-282-8641. Guy on line said he was from Microsoft Support regarding a malware problem on my p.c.
I received a call from Jose Rodas-915.282.6641 with a Rep informing of Malicious viruses on my computer for the 'past couple of weeks' directly following having a hard drive replaced on my computer on Jan 24, 2015. The agent had a thick accent and informed he works for Windows. The caller took me through the 'eventvwr' (event Viewer) Run process on my computer and showed me many Warnings and Errors in the Custom Views - Administrative Events folder. They were attempting to gain access to my computer and explain how I needed to purchase a 5yr/10yr/Lifetime security plan for 249.99/299.99/399.99. Soon after the agent hung up on me after I disconnected the remote service and declined purchasing a service from them. Soon after there was an unknown IP address that accessed my network. The agent verified my full name and was able to get my buy in beforehand but this call seems to be a well laid out scam.
They connected remotely with infosis.net and attempted to validate themselves as a company with pcsupportsquad.com
Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused
What can you do immediately after such an attack?
1. Pull the cables on the computer, so it cannot access the internet.
2. Change ALL passwords stored on the computer
3. Run FULL malware scans on the computer, in "SAFE" mode!
4. Change the passwords again, particularly if the malware scans showed anything
5. Inform your bank and credit card companies
6. Sign up for credit monitoring, and check the status frequently
7. You may have to bring the computer to a local repair shop, and tell them the story.
8. Tell friends what happened, so they can be aware of strange emails from you
9. Plug in the cables only AFTER all the above have been done
10. Change the passwords on all online accounts. Even better - access a "safe", uninfected computer, and chance your online account passwords RIGHT NOW.
You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Read that info to educate and help protect yourself!
Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!
Some scammers even have websites.
Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams
Lesson:
If your computer needs fixing, bring it to a local repair shop
Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.
Hi Someone call me from this number and he said his name is Peter Anderson, sound like he is an Indian . He try to the scammers accessed the computer, When I catch him , he cursing me. Be careful