I've had 20 + calls today. My wife is in stage 4 breast cancer and needs her rest. Only option was to unplug phone line as it still rings on blocked #. Talked to Century Link and they say there's nothing they can do about it! AZ Attorney General is my next letter.
CPP calls my number at least once per day. I answer every time and politely ask them to remove me from their call list, as I have no affiliation with their interests. They continue to call from various (301) area code phone numbers. Call operators are often rude or simply hang up mid-call.
Darn it! I filed a complaint with the FTC against this CPP place in February. They were calling me from the number 972-428-5200. When I filed the complaint, I had accidentally erased all of the previous calls off from my caller ID and hadn't gotten a chance to count them, but I did have the count of 36 calls on 2/20 and 14 calls on 2/23! They called me 36 times in one day!!! This is when I found out about *78 from my phone company, Century Link, to block a certain number of calls, I think it's 25. Anyway, that was short lived, now they started calling me from this number on July 6th! [***]!!! I think I will be making another call to the FTC.
Called company back and they have a voice mail saying they are "Certified Payment Processing". Assuming they are doing a business call, they are in violation of the fed and state "do not call". Reported and blocked.
Strangely a number 972-301-1798 also called with the ID of "IEX Corporation" very recently. Suspect spoofing.
Called again. Typical moronic "May I speak to the owner" first thing out of their mouth. No name, no company affiliation, just the presumption that I'm stupid enough to transfer the call to the owner (I am, but decided not to admit that to them). Said they were from "Express Processing", which is one of their alternate names. Did mention card processing, and did admit they weren't a current vendor, but also said this wasn't a sales call (lie). They wouldn't actually say what the call was about, just that it was a "business matter". Uh huh...
They have an F rating with the BBB, which you can read here:
Several of the complaints are for telemarketing reasons. So filing with the BBB, while helping others avoid this company, doesn't appear to bother the company. Also, several of the complaints are with the product and service, and appear to indicate that the sales reps misrepresent the fees/etc that will be charged. Instead of dealing with the deceptive marketing and representations, they continually start referencing the agreement and clauses about "no verbal agreements or representations have been made", which actually, they HAVE been made by the sales rep in order to close the sale.
They seem to know absolutely nothing about sales to companies with even the most simple of gatekeepers, along with the multiple complaints of sales misrepresentations, which leads me to believe they prey on small businesses. My opinion: Never, ever do business with this company.
They call about once a day we answer they say nothing I answered today with a hello instead of our business greeting and right away got some female saying am I calling (our name) i say no with a questionable tone she still goes on asking to speak with the owner i say theres no owner this is a personal number? She says oh i apologize and hangs up haha.. maybe yall should try that.