Received a call this morning from a woman stating that she wanted to discuss a TXU account matter with my spouse. I told we had not had an account with TXU for 15 years or more. Told her to send a letter about this matter. She stated she could not do that. I told her if this call was legit then a letter should have been sent or could be sent. She still insisted that she needed to talk to my spouse and in order for me to find out more, I had to give my name and soc. security. Told her she must be crazy to think I would do that and to take my spouse off her scam list. If this is a real representative of TXU then she needs to be fired for her aggressive, evasive demeanor - not a good public relations move on TXU's part! FYI: There was a big identity thief ring several years ago that was based in and busted in Carrollton. It included other states too. Maybe there are some remnants of that still operating or back in operation again.
I receive more than 4 calls a day on my cell phone from this number and they never leave a message eventhough they wait long enough to cause my voicemail to think they have before hanging up. This is fery aggrevating since I have to call my voicemail in order to make the notifications stop I recently transferred my electric provider from TXU to Direct Energy and I guess this is a way for them to get back at me.
The caller stated she was from TXU and wanted to know why we had DISCONNECTED our service. We just moved into the area and had only signed up with TXU a week prior so we were quite confused.
When we pressed for information about when and why service was disconnected she requested our social security numbers and mother's maiden name... This wasn't something I was comfortable providing over the phone so I asked for a number so I could return the call and be sure I was speaking with TXU.
Upon calling the main TXU number I was told that nothing was wrong with my service, nothing had been disconnected and that no one from TXU had been trying to contact us.
While I am not surprised that this was a scammer making the call, I am still confused by some of the online information regarding this number. It appears to be related to TXU but I still don't think that it is a legit call.
Received a call this morning from a woman stating that she wanted to discuss a TXU account matter with my spouse. I told we had not had an account with TXU for 15 years or more. Told her to send a letter about this matter. She stated she could not do that. I told her if this call was legit then a letter should have been sent or could be sent. She still insisted that she needed to talk to my spouse and in order for me to find out more, I had to give my name and soc. security. Told her she must be crazy to think I would do that and to take my spouse off her scam list. If this is a real representative of TXU then she needs to be fired for her aggressive, evasive demeanor - not a good public relations move on TXU's part! FYI: There was a big identity thief ring several years ago that was based in and busted in Carrollton. It included other states too. Maybe there are some remnants of that still operating or back in operation again.